Chatbots have come a long way. For years, they were limited to responding with predetermined replies that followed a simple logic structure. But customers can have complex problems, and no tree-diagram of possible replies can have enough branches to account for all the edge cases that arise. Thankfully, the advent of large language models has […]
© 2024 TechCrunch. All rights reserved. For personal use only.
https://techcrunch.com/2024/04/02/hd-mall-southeast-asia-ai-healthcare/