One of the earlier SaaS adherents to generative AI has been ServiceNow, which has been able to take advantage of the data in its own platform to help build more business-centric models. © 2024 TechCrunch. All rights reserved. For personal use only.
Every enterprise software company out there is working to bring more workflow automation and AI to the platform. ServiceNow has been on this journey for some time now, and given the kind of data it collects via interactions on its platform, it’s buildi…
Developers are adopting AI-powered code generators — services like GitHub Copilot and Amazon CodeWhisperer, along with open access models such as Meta’s CodeLlama — at an astonishing rate. But the tools are far from ideal. Many aren&#…
ServiceNow announced this morning that it was acquiring Czech Republic task mining company UltimateSuite, giving the company a new way to capture and understand how work flows through a business. The companies did not reveal the price, but it was a 3-y…
Working in customer support often means navigating disjointed tools to find data and solve issues. However, many of these actions are routine and repeatable, making them ideal candidates for automation. 8Flow.ai, which is launching out of stealth today and announcing a $6.6 million seed funding round, wants to do exactly this. The company is rolling…
AI startup Hugging Face and ServiceNow Research, ServiceNow’s R&D division, have released StarCoder, a free alternative to code-generating AI systems along the lines of GitHub’s Copilot. Code-generating systems like DeepMind’s AlphaCode; Amazon’s CodeWhisperer; and OpenAI’s Codex, which powers Copilot, provide a tantalizing glimpse at what’s possible with AI within the realm of computer programming. Assuming…
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