Some of the most important workplace skills can only be learned on the job — from building relationships with colleagues to positioning yourself for a promotion to dealing with long hours to being able to tell if a work situation is truly strange or totally normal.

But for women — many of whom find it easier to confide in other women at work — finding a colleague to figure these things out with can be harder in a male-skewing industry like the music business.

A 2023 study conducted by Luminate, Tunecore and Believe found a host of female-specific challenges in the music industry, including increased instances of sexual harassment, ageism and unequal representation along with a persistent wage gap. These challenges are particularly acute in the indie realm, where, despite some improvements, senior leadership continues to be largely male. 

“Independents tend to be niche spaces and our company sizes are smaller,” says Katie Alberts, COO of the Atlanta-based Reach Records. “If you have a historic trend of men being in leadership and your company only has 10 people, you might not have that female executive within your company as an example for other women.” 

To take on the issue, Merlin, the digital music licensing partner for independent labels, launched a new mentorship program for women, Merlin Engage, early last year. The program paired 18 executive-level mentors with mentees from around the indie label space for a six-month program designed to offer community, leadership skills and advice on how to thrive and rise within the industry and the indie space in particular. The program was initiated by Marie Clausen, managing director of Ninja Tune North America and a Merlin Engage mentor. The 2024 Merlin Engage program starts March 20. 

When she applied for the debut program, Magali Ould of Secret City Records was in discussions with upper management about a possible promotion. “We’re 14 employees,” she says. “It’s not a huge company, so every promotion is crucial.” 

Secret City president/CEO Justin West, who’s also a Merlin board member, suggested that Ould apply to the Engage program to connect with other women in leadership roles. Ould was accepted and paired with Jenna LoMonaco, the head of U.S. marketing at digital distribution service ONErpm. Over the next six months, the pair regularly spoke on the phone, discussing things like how to build and demonstrate leadership skills, how to prioritize, personality management within the company, public speaking, and presenting skills and relationship building. 

Having a mentor, Ould says, gave her a “better understanding and perspective on what it takes to be upper management.” It also helped her score the promotion she was aiming for: Secret City GM.  

Ould says working with LoMonaco also helped her see that many of the situations she was dealing with at work, and which seemed potentially unique to her work life, were actually common. Ould says this understanding enhanced her confidence, particularly in moments when she would have previously second guessed herself. She says this knowledge and confidence have helped her stand her ground as a woman in a leadership position.  

“Jenna said, ‘Don’t mistake my kindness for weakness,’ which was very helpful for me,” Ould recalls. “I think women can be perceived as being nice, but then we don’t take our space so people might think they can just get their way. This experience showed me how to be caring and also how to still get s— done.” 

Alberts of Reach Records served as a mentor in the program and says the experience was extra special because her mentee was pregnant. As such, the pair not only talked about professional goals, but also created a plan for her transition back into work after maternity leave and adjusting to life as a working mom. While the official program is over, Alberts and her mentee are still in touch on work and life matters.  

“To see that we did the prep work for a smooth transition back to work, then seeing her reintegrate into working life as a new mom, is super cool,” says Alberts.  

In addition to ongoing one-on-one meetings (for which mentors and mentees set their own schedule), the debut Engage program included three program-wide meetings over Zoom, with participants from across the United States. along with cities including London, Brussels and Cape Town, South Africa. The second Engage program will include 15 mentor-mentee pairings, with participants from 10 countries and 28 different Merlin-affiliated companies.  

Alberts, who’s returning as a mentor, says there won’t be any major changes to the program except for potentially more of the program-wide Zoom meetups given how much information was mined from hearing about other mentor/mentee experiences. These wider meetings also allowed for participants to collaborate across companies and territories, with the diversity of Merlin affiliated labels allowing for noncompetitive knowledge sharing.  

“We’re able to learn and grow from each other through this exchange of information,” says Alberts. “Like, ‘Hey, we made this mistake on this platform, or here’s how we optimized in this in a really interesting way.’” 

“That allows us to pool resources,” she continues, “And I think there’s a lot of alignment with Merlin’s vision in that too, because it’s about the collective weight of independents together.”